SHIPPING & RETURNS
SHIPPING POLICY
Welcome to Black Arrow Society's Shipping Policy. We are committed to delivering your outdoor gear with care and efficiency. Our shipping methods are designed to ensure that your products reach you in a timely manner, packaged securely, and with transparent costs. We aim to build trust and loyalty by providing a seamless shipping experience for our members and customers.
Our shipping costs are calculated based on the weight and destination of your order. We offer standard and expedited shipping options to cater to your specific needs. For more details on our shipping methods and costs, please refer to our FAQ section or contact our customer support team.
At Black Arrow Society, we prioritize transparency and simplicity in our shipping policy to ensure that you can explore the outdoors with peace of mind.
RETURN & EXCHANGE POLICY
At Black Arrow Society, we want you to be completely satisfied with your outdoor gear. If you've had a change of heart or are dissatisfied with a product, our return and exchange policy is designed to provide you with a hassle-free experience. We believe that a straightforward refund or exchange policy is essential to build trust and confidence in your purchases.
We accept returns and exchanges within 30 days of the purchase date, provided that the items are unused and in their original condition. To initiate a return or exchange, please contact our customer support team with your order details. Once your return is received and inspected, we will notify you of the approval or rejection of your refund or exchange.
Black Arrow Society is dedicated to ensuring that you can shop for outdoor essentials with peace of mind. Our return and exchange policy is crafted to prioritize your satisfaction and confidence in every purchase.